FAQs

1. What types of home decor items do you offer?

Our store specializes in a variety of unique home decor items, including charming wooden candle holders and whimsical succulent pots. Each product is designed to enhance the aesthetic appeal of your living space.

2. How can I ensure the quality of the products?

We prioritize quality in our selection process. Each item is carefully sourced and inspected to meet our standards, ensuring that you receive durable and stylish decor that enhances your home.

3. What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, and in their original packaging. You can initiate a return by contacting us via email.

4. Do you offer international shipping?

Yes, we offer international shipping to various countries. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more details.

5. How long does it take to process my order?

Order processing typically takes 1-3 business days. Once your order is processed, you will receive a confirmation email with tracking information for your shipment.

6. Can I change or cancel my order after it has been placed?

Once an order is placed, it is processed quickly. If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request before the order is shipped.

7. What should I do if my item arrives damaged?

If your item arrives damaged, please inspect it upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly, ensuring your satisfaction.

8. Are there any items that cannot be returned?

Yes, certain items such as perishable goods, custom products, and personal care items cannot be returned. Please refer to our return policy for a complete list of non-returnable items.

9. How can I track my order?

Once your order has shipped, you will receive a confirmation email containing tracking information. You can use this information to monitor the status of your shipment.

10. Do you offer gift cards?

Currently, we do not offer gift cards. However, we encourage you to explore our unique home decor items as perfect gifts for friends and family.